Service

Customer Service - T.A.S

 Dinaksa pesaje gives the highest importance to Customer Care Department, so we offer a wide range of services to meet all your needs in:

  • Pre-and-after-sale technical assistance service.
  • Maintenance contracts.
  • Technical Assistance Service  -TAS.
  • Weighing equipment rental.
  • Calibration.
  • Certifications.
  • Specialized weighing management software.

MAINTENANCE

In Dinaksa pesaje we are aware of the wearing the equipment suffers and that it can negatively affect to your company’s business, up to the point of stopping its activity, and nearly always at the most inconvenient time. 

Therefore, Dinaksa pesaje offers its customers several maintenance contract forms, that are adapted on a modular basis thinking of your needs and to ensure a great reliability and security through the entire lifetime of the equipment.

calibracion excel

Such contracts includes different tasks:

  • Preventive and corrective maintenance.
  • Visual inspections.
  • On-site technical assistance.
  • Technical assistance by telephone.
  • Adjustments and calibrations, etc..

These options are available depending on the type of contract help.


Technical Intervention Service – T.I.S.

Dinaksa pesaje owns an excellent technical service qualified for the technical assistance of all types of weighing systems.

In Dinaksa pesaje we give the highest importance to this T.I.S. service, and thus we guarantee repairs or technical assistance in record time. However, If it is required repair, we offer you our full-range products for rent.

We also offer the possibility of carrying out preventive maintenance contracts in the timing and terms the client deems appropriate.

The range of services provided by Dinaksa pesaje include:

  • A comprehensive advisory service for the customer, according to their requirements and needs.
  • Engineering, manufacturing, assembly and fine-tuning development.
  • Maintenance and repair of weighing systems. 

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