Customer service T.A.S

Dinaksa pesaje gives the highest importance to Customer Care Department, so we offer a wide range of services to meet all your needs in:

  • Pre-and-after-sale technical assistance service.
  • Maintenance contracts.
  • Technical Assistance Service  -TAS.
  • Weighing equipment rental.
  • Calibration.
  • Certifications.
  • Specialized weighing management software.

MAINTENANCE

In Dinaksa pesaje we are aware of the wearing the equipment suffers and that it can negatively affect to your company’s business, up to the point of stopping its activity, and nearly always at the most inconvenient time. 

Therefore, Dinaksa pesaje offers its customers several maintenance contract forms, that are adapted on a modular basis thinking of your needs and to ensure a great reliability and security through the entire lifetime of the equipment.

calibracion excel

Such contracts includes different tasks:

 

  • Preventive and corrective maintenance.
  • Visual inspections.
  • On-site technical assistance.
  • Technical assistance by telephone.
  • Adjustments and calibrations, etc..

 

These options are available depending on the type of contract help.


Technical Intervention Service – T.I.S.

Dinaksa pesaje owns an excellent technical service qualified for the technical assistance of all types of weighing systems.

In Dinaksa pesaje we give the highest importance to this T.I.S. service, and thus we guarantee repairs or technical assistance in record time. However, If it is required repair, we offer you our full-range products for rent.

We also offer the possibility of carrying out preventive maintenance contracts in the timing and terms the client deems appropriate.

The range of services provided by Dinaksa pesaje include:

  • A comprehensive advisory service for the customer, according to their requirements and needs.
  • Engineering, manufacturing, assembly and fine-tuning development.
  • Maintenance and repair of weighing systems. 

Lo que nos hace diferentes

Equipement rental

Dinaksa pesaje offers you a rental service of different weighing equipment at your disposal. Our customers require having a high number of machines to facilitate the process in certain moments such as inventories. Dinaksa pesaje has a wide range of...

Equipement calibration

Dinaksa pesaje certifies the entire range of weighing systems by internal calibrations with ENAC traceability or with its own certifications. All our equipment is issued with their corresponding calibration certificates. We provide you with the...

Quality and innovation

Daily communication makes new projects and new applications for our products to arise constantly for our customers, which led us to carry out a development and a constant innovation on our equipment and processes. A large part of Dinaksa pesaje’s investments and...

Gracias por solicitar información

Desde el Dpto. Comercial de Dinaksa Pesaje industrial queremos agradecer el interés que has mostrado por nuestra compañía. Nos pondremos en contacto contigo tan pronto nos sea posible. Si transcurridas 72h. desde su solicitud no hemos contactado, rogamos...

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Dinaksa Industrial Weighing

Engineering, Manufacturing and after sale of Industrial Weighing Equipment

Polígono Ind. Txako, 17 - Nave J
48480 Arrigorriaga - Vizcaya
Tel:  (+34) 946 713 222*
E-mail: dinaksa@dinaksa.com

© 2024 Dinaksa Pesaje Industrial - Handling and lifting